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. Operating Instructions User Guide For safe and correct use, be sure to read 'Safety Information' before using the machine. TABLE OF CONTENTS 1. Guide to the Machine How to Read This Manual.3 Introduction.3 Legal Prohibition.3 Disclaimer.3 Model-Specific Information.4 Guide to Components.5 Exterior.5 Interior.6 Installing the Driver and Software.7 Installing the Printer Driver.7 Upgrading or Deleting the Printer Driver.7 Installing the Smart Organizing Monitor.8 What is Smart Organizing Monitor?.9 2. Updating the Firmware.24 5. Maintaining the Machine Replacing the Print Cartridge.25 Cautions When Cleaning.27 Cleaning the Inside of the Machine.28 6. Troubleshooting Common Problems.29 Paper Feed Problems.30 Removing Printing Jams.31 Print Quality Problems.34 Checking the Condition of the Machine.34 Printer Problems.35 Print Positions Do Not Match Display Positions.36 Error and Status Messages Appear on the Smart Organizing Monitor.37 7.
Guide to the Machine How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Guide to the Machine Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to.
Read the label. CHZ966 The following information is region-specific. Guide to Components Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior CHZ969 1. Maintenance Cover Lift up this cover to replace consumables or clear a paper jam. Guide to the Machine 8. Front Cover Open this cover to pull out the output tray before printing.
USB Port Use this port to connect the machine to a computer using a USB cable. Input Tray Cover Set this cover up and pull out the paper source tray to load paper. Installing the Driver and Software Installing the Driver and Software You can install the necessary driver for this machine using the included CD-ROM. The operating systems compatible with the drivers and software for this machine are: Windows XP/ Vista/7 and Windows Server 2003/2003 R2/2008/2008 R2. The procedure in this section is an example based on Windows 7.
The Ricoh Aficio SP 100 e ships with a starter toner cartridge that yields approximately 500 pages. Warranty The Ricoh Aficio SP 100 e is under warranty against defects for a period of one year from the date of purchase. Consumables are under warranty for a period of 90 days from the date of purchase or until depleted, whichever comes first. Ricoh Aficio SP 100SF Multifunction Printer Drivers and Software for Microsoft Windows OS. Ricoh SP 100SF Driver. Last Updated: - 08:32.
Guide to the Machine Deleting the printer driver On the Start menu, click Devices and Printers. Right-click the icon of the printer you want to delete, and then click Remove device. Click any printer icon, and then click Print server properties. Click the Drivers tab.
What is Smart Organizing Monitor? What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it.
Smart Organizing Monitor provides the following functions:. Displays the status of the machine Displays paper jam messages and other error messages.
Guide to the Machine. Loading Paper Supported Paper Paper Size. A4. 8 ' × 11 ' (Letter).
B5. 5 ' × 8 ' (Half Letter). 7 ' × 10 ' (Executive). A5. A6. B6. 16K (197 × 273 mm).
Loading Paper Non-Recommended Paper Types Do not use the following types of paper:. Ink-jet printer paper.
GelJet special paper. Bent, folded, or creased paper. Curled or twisted paper. Wrinkled paper. Damp paper.
Dirty or damaged paper. Print Area Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 1.
Print area 2. Feed direction 3. 4.2 mm (0.2 inches) 4.
4.2 mm (0.2 inches). Loading Paper Loading Paper Load a stack of paper for printing in the input tray on the back of the machine. When loading paper, be sure to configure the size and type of paper. When printing a document, specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing. Loading Paper Fan the paper before loading it in the tray. CBK254 Slide the paper guide on both sides outward, and then load the paper print side up until it stops.
CHZ007 Adjust the paper guide on both sides to fit the paper width. Loading Paper Open the front cover and tray extension. CHZ027 Specifying Paper Type and Paper Size Using Smart Organizing Monitor The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using. Specifying the paper type and paper size On the Start menu, click All Programs. Printing Documents Basic Operation Use the printer driver to print a document from your computer.
After creating a document, open the Printing Preferences dialog box in the document's native application. Change any print settings if necessary. The following print settings can be specified using the printer driver:. Printing Documents When setting changes are completed, click OK. Print the document using the print function in the document's native application. If a paper jam occurs, printing stops when the current page has printed.
Open the maintenance cover to remove the jammed paper. Printing will resume automatically after the maintenance cover is closed. Basic Operation Landscape CHZ922 Press the Form Feed key. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before printing has started Double-click the printer icon on the task tray of your computer. Printing Documents If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error.
There are two ways to resolve this error: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper. Reset the print job Cancel printing. Configuring the Machine Using Smart Organizing Monitor Checking the System Information The state and status information of the machine can be checked using Smart Organizing Monitor. Checking the Status Information CHZ972 1.
Image area Displays the status of this machine with an icon. Configuring the Machine Using Smart Organizing Monitor 3. Message area Displays the status of this machine with a message. For details about error messages, see p.37 'Error and Status Messages Appear on the Smart Organizing Monitor'. Printing the Configuration Page On the Start menu, click All Programs. Configuring the Machine Settings Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s settings.
On the Start menu, click All Programs. Click Smart Organizing Monitor for SP 100 Series. Click Smart Organizing Monitor for SP 100 Series Status. On the User Tool tab, click Printer Configuration. Configuring the Machine Using Smart Organizing Monitor Updating the Firmware.
In no event shall the company be held liable to customers for damages of any kind resulting from use or loss of use of this software. The company shall also not be held liable for any disputes between the customer and third parties resulting from any use or loss of use of this software. Maintaining the Machine Replacing the Print Cartridge. If 'Out of Toner' is displayed in the Smart Organizing Monitor, replace the print cartridge by following the procedure described below.
Store print cartridges in a cool dark place. Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Maintaining the Machine Hold the grips of the print cartridge, and then insert it into the machine until it stops. CHZ017 Close the maintenance cover.
Cautions When Cleaning Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry. Maintaining the Machine Cleaning the Inside of the Machine Open the maintenance cover. Hold the grips of the print cartridge, and then pull it out of the machine.
CHZ013 Using a cloth, wipe the inside of the machine. CHZ028 Hold the grips of the print cartridge, and then insert it into the machine until it stops. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution. Make sure that the power plug is firmly inserted into the wall outlet. The power cord is not The machine does not turn on.
Troubleshooting Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution.
Use supported types of paper. See p.11 'Supported Paper'. Paper Feed Problems Problem Solution. Paper is damp. Use paper that has been stored properly. See p.11 'Supported Paper'. Paper gets wrinkles.
Paper is too thin. See p.11 'Supported Paper'.
If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. Troubleshooting Pull out the jammed paper carefully. CHZ024 If you cannot find the misfed paper, look inside the machine. Open the maintenance cover. Hold the grips of the print cartridge, and then pull it out of the machine. CHZ013 Pull out the misfed paper by holding both sides of paper. Paper Feed Problems CHZ025 If it is difficult to remove the jammed paper out of the main unit, remove the jammed paper from the output tray side.
CHZ026 Hold the grips of the print cartridge, and then insert it into the machine until it stops. CHZ017 Close the maintenance cover. Troubleshooting Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the Make sure that the machine is on a level surface.
Place the machine's location. Printer Problems Printer Problems Problem Solution If an error occurs when printing, change the computer or printer driver settings. Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. An error occurs.
Check whether other applications are operating. Close any other applications, as they may be interfering with printing. Troubleshooting Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following.
Possible Cause Solution Check that the page layout settings are properly Page layout settings have not been configured. Error and Status Messages Appear on the Smart Organizing Monitor Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions. The power cable of the machine is not plugged in. Check the printer power cord. Printer Power Off.
Appendix Notes About the Toner. Proper operation cannot be guaranteed if any third-party toner is used.
Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. Appendix Moving and Transporting the Printer This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it a long distance. Be sure to disconnect all cables from the machine before transporting it. Consumables Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge Black 2,000 pages.1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default.
ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization. Appendix Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for printing 216 mm × 297 mm (8.5 × 11.7 inches) Warm-up time Less than 25 seconds (23 °C, 71.6 °F) Paper sizes A4, 8 '. Specifications of the Machine 120 V, 8 A, 60 Hz Power consumption.
Maximum power consumption 70 W. Energy Saver mode 1 60 W or less. Energy Saver mode 2 5 W or less Machine dimensions (Width × Depth × Height) 402 ×.
Appendix Trademarks ® ® ® ® Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
Trademarks ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise ® ® Microsoft Windows Server 2008 Datacenter ® ® Microsoft Windows Server 2008 for Itanium-based Systems ® ® Microsoft Windows Web Server 2008 ® ® Microsoft Windows HPC Server 2008. INDEX Basic operation.Paper feed problems.Paper jam.
Paper mismatch. Changing the custom paper size.Print area.Cleaning.27, 28 Print cartridge.25, 41 Common problems.Print quality problems.Condition of the machine.Printer function.Configuration page.Printer problems. MEMO M101-8654. M101-8654 © 2011.
. Ricoh Aficio SP 100 e B/W Laser Printer Copier Printer Facsimile Scanner SP 100 e monochrome. ® and the Ricoh Logo are registered trademarks of Ricoh Company, Ltd. All other trademarks are the property of their respective owners. The content of this document, and the appearance, features and specifications of Ricoh products and services are subject to change from time to time without notice. Products are shown with optional features. While care has been taken to ensure the accuracy of this information, Ricoh makes no representation or warranties about the accuracy, completeness or adequacy of the information contained herein, and shall not be liable for any errors or omissions in these materials.